Privacy Policy

Collection of Personal Information

When you visit our website, we gather certain details about your device, your interactions with our site, and information necessary for processing your purchases. Additionally, if you contact us for customer support, we may collect more information. In this Privacy Policy, we refer to any data that can uniquely identify an individual as “Personal Information.” Below is a summary of the types of Personal Information we collect and the reasons behind their collection.

Device Information

  • Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie details, viewed products or sites, search terms, and site interaction patterns.
  • Purpose of Collection: To accurately load the site for you and perform site usage analytics to optimize user experience.
  • Source of Collection: Automatically gathered when you access our site through cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples of Personal Information Collected: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
  • Purpose of Collection: To provide you with products or services, process your payment, arrange shipping, send invoices and order confirmations, communicate with you, screen for potential risks or fraud, and, based on your preferences, share information or advertise products or services.
  • Source of Collection: Directly collected from you.

Customer Support Information

  • Examples of Personal Information Collected: Any details you provide while seeking customer support.
  • Purpose of Collection: To assist and support you effectively.
  • Source of Collection: Directly collected from you.
  • Disclosure for Business Purposes: Shared as needed for customer support purposes.

Information on Minors

Our website is not intended for individuals under 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing of Personal Information

We share your Personal Information with third-party service providers to help us deliver our services and fulfill our contracts with you, as described above.

Use of Personal Information

Your Personal Information is used to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you updated on new products, services, and offers.

Legal Basis for Processing

If you reside in the European Economic Area (EEA), we process your Personal Information under the following legal bases:

  • Your consent;
  • The performance of the contract between you and our website;
  • Compliance with legal obligations;
  • Protection of vital interests;
  • Performing tasks in the public interest;
  • Legitimate interests, provided they do not override your fundamental rights and freedoms.

Data Retention

When you place an order through our site, we retain your Personal Information for our records unless and until you request its deletion. For more information on your right to erasure, please refer to the ‘Your Rights’ section.

Automated Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making, including profiling, if it legally or significantly affects you. We do not engage in fully automated decision-making that has such effects using customer data. However, our processor, employs limited automated decision-making to prevent fraud without significant legal effects on you. This includes temporary deny lists for IP addresses or credit cards associated with suspicious activities.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have rights to access, correct, update, or erase the Personal Information we hold about you. If you wish to exercise these rights, please contact us using the information provided below.

You may also designate an authorized agent to make these requests on your behalf by contacting us at the address below.

Cookies

Cookies are small data files downloaded to your device when you visit our site. We use various cookies, including functional, performance, advertising, and social media/content cookies, to enhance your browsing experience. Cookies help the website remember your actions and preferences, making your subsequent visits smoother. They also provide insights into how users interact with the website, such as whether it’s their first visit or if they are returning.

We utilize these cookies to optimize your experience on our site and deliver our services effectively.

Do Not Track

Please be aware that, due to the lack of a standardized industry response to “Do Not Track” signals, we do not modify our data collection and usage practices when such a signal is detected from your browser.

Policy Updates

We may periodically revise this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.