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Shipping Policy

• Processing Time

All orders are processed within 1 to 2 business days.

Orders are not shipped on weekends or holidays. If there is a significant delay in the processing of your order, we will notify you via email.

• Transit Time

For orders within the United States, the estimated transit time is 3 to 5 business days from the date of shipment.

Delivery times in international locations range from 10-20 business days, depending on the destination.

Please note that these are estimated times and actual delivery may vary depending on your location and any potential disruptions in the shipping network.

• Shipping Fee

A flat shipping fee of $5.95 applies to all orders within the United States.

For orders outside the United Kingdom, we charge a flat rate of $12.98.

Read more our shipping policy at https://azpillow.com/shipping-policy/

Return policy

The buyer has the right to return/exchange the order within 30 days starting the day of delivery of the goods. Any returns or refunds are not accepted after 30 days.

When Refunds Are Accepted:

• We sent the wrong item.
• The product arrives damaged, shattered, or different from what you ordered (size, material, design).
• The product doesn’t match the description.

Conditions for Returns:

• They should not have been used, or altered in any way and come with all tags in place.
• Items should be returned in their original packaging.

Read more our return policy at https://azpillow.com/refund_returns/