Shipping Policy

Thank you for shopping with us! We aim to ensure a smooth and efficient shipping process for your orders.

Here’s everything you need to know about our shipping policy:

Processing Time

All orders are processed within 1 to 2 business days.

Orders are not shipped on weekends or holidays. If there is a significant delay in the processing of your order, we will notify you via email.

Transit Time

For orders within the United States, the estimated transit time is 3 to 5 business days from the date of shipment.

Delivery times in international locations range from 10-20 business days, depending on the destination.

Please note that these are estimated times and actual delivery may vary depending on your location and any potential disruptions in the shipping network.

Shipping Fee

A flat shipping fee of $5.95 applies to all orders within the United States.

For orders outside the United Kingdom, we charge a flat rate of $12.98.

Taxes

Please be aware that we do not collect taxes for orders.

Any applicable taxes or duties imposed by your local jurisdiction are the responsibility of the customer.

Shipping Delays

In the rare event that your package is not received within the estimated delivery time, please contact us.

We will work with you and the shipping carrier to resolve the issue as quickly as possible.

Lost or Undelivered Packages

If your tracking information shows that your package has been marked as “delivered,” but you have not received it, please reach out to us immediately.

We will assist you in locating your package and resolving the issue with the shipping carrier.

Incorrect or Incomplete Addresses

Please ensure that all shipping information is accurate and complete when placing your order.

We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

Important Notes

Delivery times may be extended during festive periods or due to unforeseen circumstances.

We appreciate your understanding and patience in such cases.

 Need Help? Contact Us!

• Email: [email protected]
• Phone: +1 (304) 308-0203
• Warehouse Address: 1910 Thomes Ave Cheyenne, WY 82001 USA

If you have any questions or concerns regarding your shipment, please do not hesitate to contact our customer service team.

Thank you for your purchase!